Here’s a set of Terms and Conditions (T&C) tailored for PT Computing LLC. This document outlines the rules and guidelines for clients who use your services. Please review and consider consulting a legal professional to ensure full compliance and relevance to your specific business.
Terms and Conditions of Service for PT Computing LLC
Effective Date: 11/01/2024
Welcome to PT Computing LLC (“we,” “us,” or “our”). By engaging in our services, including cyber security consulting, computer repair, and surveillance installation, you agree to be bound by these Terms and Conditions. If you do not agree to these terms, please refrain from using our services.
1. Services Provided
- Cyber Security Consulting: We provide analysis, recommendations, and solutions to enhance our clients’ digital security.
- Computer Repair: We diagnose and repair computer systems and related devices.
- Surveillance Installation: We offer installation services for surveillance equipment but do not monitor or store any video/audio footage.
2. Client Responsibilities
- Accuracy of Information: Clients must provide accurate and complete information necessary for service provision. Failure to do so may affect the quality and efficiency of our service.
- Backup of Data: Clients are responsible for backing up all data before engaging in computer repair or security services. PT Computing LLC is not liable for any data loss during the service.
- Authorization for Service: By engaging with us, you confirm that you have the legal right and authorization to request services on any device or equipment provided.
3. Payment Terms
- Fees and Billing: Service fees will be outlined in a service agreement or estimate provided to the client. Payment is due upon completion of service unless otherwise agreed in writing.
- Deposits and Cancellations: Some services may require a deposit. Cancellations made less than 24 hours before the scheduled service may forfeit the deposit.
- Non-Payment: PT Computing LLC reserves the right to suspend or terminate services if payment is not received as agreed.
4. Confidentiality and Security
- Client Information: We handle client information with the utmost confidentiality and do not disclose it to third parties, except as required for service fulfillment or by law.
- Data Security: We take reasonable measures to safeguard client data; however, we cannot guarantee complete security of data in transit or on third-party platforms.
5. Warranties and Limitations of Liability
- Service Warranty: We provide a limited warranty on parts and services for 30 days after completion. This does not cover issues arising from misuse, damage, or third-party modifications.
- No Liability for Data Loss: PT Computing LLC is not liable for any data loss, damage to devices, or interruptions in service that may occur during or after the service unless explicitly agreed upon.
- Force Majeure: We are not responsible for delays or failures due to events outside our control, including natural disasters, technical failures, or cyber attacks.
6. Limitations on Use of Surveillance Installation Services
- Compliance: Clients must use surveillance equipment in compliance with local, state, and federal laws. PT Computing LLC is not liable for any misuse or illegal use of installed surveillance equipment.
- No Monitoring or Data Storage: PT Computing LLC installs equipment for client use only. We do not monitor or store surveillance data and are not liable for client data management.
7. Intellectual Property
- Use of Content: Any content, recommendations, or intellectual property shared as part of our services remain the property of PT Computing LLC. Clients are granted a limited, non-exclusive license to use such content for their own internal purposes.
8. Termination of Service
- Grounds for Termination: PT Computing LLC reserves the right to terminate services if clients violate these Terms and Conditions or engage in unlawful activities.
- Effect of Termination: Upon termination, clients remain responsible for all outstanding payments, and PT Computing LLC is not obligated to continue any support.
9. Indemnification
- Client Indemnity: Clients agree to indemnify and hold harmless PT Computing LLC, its owners, and agents from any claims, damages, or expenses arising from the use of our services or breach of these Terms and Conditions.
10. Changes to Terms
- Modifications: PT Computing LLC reserves the right to update or modify these Terms and Conditions at any time. We will notify clients of significant changes through our website or direct communication.
11. Governing Law
- Jurisdiction: These Terms and Conditions are governed by the laws of the State of Rhode Island. Any disputes arising from these terms shall be resolved in the state or federal courts located in Rhode Island.
12. Contact Information
If you have questions or concerns about these Terms and Conditions, please contact us:
PT Computing LLC
Phone: 401-436-0750
Email: helpdesk@ptcomputing.net
These terms provide clear guidelines for your clients and outline both parties’ responsibilities. Remember to customize placeholders like “[Today’s Date]” and contact details. Consulting a legal professional can also ensure that these terms fully cover your business’s unique needs.